Interviewer: Tell us what you do, how long you’ve done it, and what you’re good at.
Matt: I’m a sustaining engineer responsible for managing production tooling and product issues. We strive to continuously improve the tooling and molding operations. I have been with C&J for 8 years and have been in the industry for 18 years. My experience in tooling, processing, design and project management allows me to work through problems effectively and efficiently.
Interviewer: Given the responsibilities of your role and our specific industry, plastic injection molding, how do you approach a project?
Matt: I typically gather as much data as I can about a problem, before I make my assessment of how to proceed with a solution. I try to be methodical in my approach.
Interviewer: What type of clients would you like to see C&J work with in the future? How would you like to see us grow?
Matt: My favorite customers allow for good dialogue to work through any problems that come up over the life of a tool. This helps C&J to continue with production efficiently and reduces any production interruptions to the customer.
Interviewer: What is the biggest problem you have solved for a customer?
Matt: We have a takeover tool which developed a cracked cavity block. We worked with the customer to develop a long term solution while keeping their production needs satisfied.
Interviewer: What type of assistance do you offer the customer?
Matt: Any type of issue that may arise with a customer and their products, whether it’s a material supply chain issue, tooling repairs or engineering changes.